Privacy Policy for Virtual Gal Friday, LLC.

Effective Date: February 19, 2025

At Virtual Gal Friday, LLC (“we,” “us,” or “our”), we are committed to protecting the privacy of our website visitors, clients, and individuals who interact with us, including those receiving SMS communications on behalf of our virtual reception clients. This Privacy & Cookie Policy explains how we collect, use, and safeguard your personal information, as well as details about our use of cookies.

By using our website, services, or opting in for SMS communications, you agree to the terms of this policy.

1. Information We Collect

We collect personal information that you voluntarily provide when:

  • Visiting our website
  • Subscribing to our services
  • Communicating with us via email, phone, or SMS
  • Using our virtual reception services

This information may include:

  • Name, email address, and phone number
  • Business details (if applicable)
  • Payment and transaction details
  • Any other information you voluntarily provide

We also collect automated information via cookies and log files, including:

  • IP addresses
  • Browser types and settings
  • Internet Service Provider (ISP) details
  • Date and time stamps
  • Pages visited and interactions with our website

2. How We Use Your Information

We use collected data for the following purposes:

  • Providing and maintaining our services
  • Enhancing user experience and improving our offerings
  • Processing transactions and customer service inquiries
  • Sending updates, marketing messages (with consent), and service notifications
  • Ensuring compliance with legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

3. SMS Communications & Privacy

For users who opt-in to receive SMS communications, we ensure strict protection of your mobile information:

  • No Mobile Data Sharing: No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
  • Data Protection: All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Opt-Out Option: You can opt-out of SMS communications at any time by replying “STOP” to any of our messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

4. Texting on Behalf of Virtual Reception Clients

As part of our virtual reception services, we may send text messages on behalf of our clients to their patients, customers, or other individuals as instructed. We are committed to protecting the confidentiality of all information transmitted through our messaging services.

  • Client Responsibility: Our clients are responsible for obtaining proper consent before instructing us to send messages to their contacts.
  • HIPAA & Other Privacy Compliance: For healthcare-related communications, we follow HIPAA guidelines to safeguard patient information. For other industries, we comply with all relevant privacy laws.
  • Purpose-Specific Messaging: SMS messages will only be sent for appointment reminders, service notifications, and other authorized business communications. No promotional or marketing texts will be sent unless explicitly permitted.
  • Opt-In & Opt-Out Policies: Recipients must opt-in to receive text messages, and they can opt out at any time by replying “STOP.”
  • Data Security: We implement industry-standard security measures to protect the confidentiality and integrity of text communications.

If you believe you received a message in error, please contact the sender directly or reach out to us at [Your Contact Information] for assistance.

5. Log Files & Cookies

Like many websites, we use log files and cookies to enhance your experience and analyze website traffic.

Cookies We Use:

  • Essential Cookies: Required for website functionality (e.g., security, accessibility).
  • Performance & Analytics Cookies: Help us analyze how visitors use our site to improve functionality.
  • Functionality Cookies: Remember user preferences to enhance experience.
  • Marketing Cookies: Used to personalize advertisements and track user interactions across different websites.

Third-Party Cookies:

We may use third-party cookies from service providers like Google Analytics to collect aggregate data on website performance. These third-party providers have their own privacy policies governing the use of such data.

Managing Cookies:

You can manage or disable cookies in your browser settings. However, blocking essential cookies may impact website functionality.

6. Third-Party Privacy Policies

Our Privacy Policy does not apply to third-party websites or services linked from our site. We encourage you to review their privacy policies before providing any personal information.

7. GDPR Compliance (For EU Residents)

If you reside in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request corrections to any inaccurate information.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Restriction: Request limitations on how we process your data.
  • Right to Data Portability: Request your data in a structured, machine-readable format.
  • Right to Object: Object to processing your personal data for certain purposes.
  • Right to Withdraw Consent: If we rely on your consent to process your data, you may withdraw it at any time.

To exercise these rights, contact us at hello@virtualgalfriday.com.

8. Data Protection & Security Measures

We implement industry-standard security measures to protect your personal data, including:

  • Encryption & Secure Storage
  • Access Controls to prevent unauthorized access
  • Regular Security Audits to ensure compliance with best practices

However, no online transmission is 100% secure—if you suspect a security issue, please notify us immediately.

9. Changes to This Privacy & Cookie Policy

We may update this policy periodically. Any changes will be posted on this page with an updated “Effective Date.” We recommend reviewing this policy regularly.

10. Contact Us

If you have any questions about this Privacy & Cookie Policy or your data rights, please contact us:

📧 Email: hello@virtualgalfriday.com
📞 Phone: 888.973.8425

This Privacy & Cookie Policy was last updated on February 19, 2025.

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