Virtual Medical Assistants can help take your therapy practice to the next level, but will this work for you?
Here’s everything you need to know:
If you’re a therapist, you already know that the work doesn’t end when your last patient leaves.
There’s paperwork to complete, phone calls to return, clients to schedule, marketing materials to update, and so on. It’s undoubtedly difficult to find the time to do all of this when you’re also seeing patients.
That’s where virtual medical assistants can help.
Whether you need help figuring out how or where to get started, what a virtual assistant can do for you, or basically have any questions about how this process works, you’ve come to the right place.
This guide will detail everything you need to know, from what a virtual assistant is to how you can use them to help take your business to the next level. Let’s get straight into it.
What is a virtual assistant for a therapist?
A virtual assistant is a professional who helps business owners manage their tasks remotely. They can take care of things like returning phone calls, updating websites, and doing research. As the name suggests, a virtual assistant works somewhere other than your office.
In fact, your assistant could be based anywhere in the world, which means you can choose the best person for your needs (and budget), regardless of location.
What are the benefits of using a virtual assistant?
Virtual assistants come with several benefits, and if you’re looking to take your therapy service up a notch, it’s well worth thinking about this as an investment.
Saved time and increased productivity
Virtual assistants save you time because they take care of things on your behalf.
Take a moment to think about all the tedious jobs that eat up the hours of your day, like returning phone calls, calling back clients, and updating your website. Instead, you can offload all these tasks onto a virtual assistant who will complete the tasks for you.
All you need to do is put everything you want doing into a to-do list, and they’ll take care of the rest. It’s as easy as that, ensuring your therapy business can run more efficiently and smoothly.
Fits your budget and needs
Virtual assistants offer flexibility since you can hire them on an hourly or project basis, depending on your needs. This means that you don’t have to worry about committing to a long-term contract.
Because you can work with them on a ‘as-need’ basis, and you don’t need to provide any infrastructure for them to work, such as a desk, working space, or computer, you can save far more money than you ever could by hiring a traditional, in-clinic assistant.
Trained, guaranteed professionals at your side
When you hire a virtual assistant, you know they’re trained professionals who have the necessary experience and qualifications. Of course, the more experienced and better the assistant, the more you’ll pay, but generally speaking, most assistants will be trained to a high level in office work and customer interactions.
Plus, when you use a virtual assistant service, they’re backed by guarantees, so you know that you’re getting quality work at all times.
How does a virtual assistant work?
A virtual assistant can help you with various tasks, from customer service to marketing.
Once you’ve hired your assistant, they’ll be able to take care of things like returning phone calls, scheduling appointments, and sending out emails. They can also help with things like updating websites and social media accounts and doing research.
Your virtual assistant can also help keep your customer data safe and secure since plenty of online data management platforms use military-grade encryption. That means there are no worries about keeping your client’s information safe and secure.
When you’re working, simply contact your assistant via chat, text, email, or a platform like Skype or Slack; tell them what you need them to do, and that’s it!
Consider it done.
How to Get Started with a Virtual Therapy Assistant
If you’re wondering how you would even get started with a virtual assistant for your therapy practice, where you would find such an assistant, and how you would set everything up, don’t worry.
It’s never been easier to get started with your own virtual assistant, thanks to Virtual Gal Friday. Here, we offer access to trained, highly experienced, and guaranteed-backed virtual assistants in just three simple steps.
Step #1 – Schedule a Free Setup Call
Book a call with our onboarding team to discuss your needs and what you want in a virtual assistant. We’ll customize your plan so you have an assistant perfectly matched for the jobs you need to work on, and we’ll address any issues you may be facing.
You’ll discuss your needs and get an understanding of what services you need from your assistant.
Step #2 – Introducing Your New Assistant
With your needs in mind, we’ll find a virtual assistant best suited for you!
Don’t worry; this is as simple as saying ‘3, 2, 1’.
We’ll match you with a virtual therapist assistant(s) and get everything set up. You’ll have what we like to call a ‘Kick-Off Call,’ where you get to meet your assistant and talk through how you want things done.
This is also the time to establish guidelines and expectations, so everyone knows how things are done. This is key to ensuring that your virtual assistant can do their job as efficiently as possible.
You’ll talk about the language you’ll use, how you want them to answer the phone, and your expectations.
Step #3 – Your Assistant, Your Way
And that’s it!
Day One will come around, and you’ll have an assistant working for you. You’ll get to enjoy all the benefits that come with an assistant, and you’ll see almost instantly how much of a difference a good virtual assistant can make to the running of your therapy practice.
Why Work with Virtual Gal Friday?
At Virtual Gal Friday, we provide virtual therapist assistants with the experience, knowledge, and qualifications necessary to help you with your therapy practice, all guaranteed.
Aside from having more than a decade of knowledge and experience in the medical field world of virtual support, Virtual Gal Friday is an innovative company that puts you at the center of everything we do.
The Virtual Gal Friday team is highly dedicated to selecting only the highest quality virtual assistants (VAs) to help with your therapy practice. Every one of our VAs has undergone thorough training in order to meet our high standards, and they must pass a rigorous vetting process before being accepted into the team.
Of course, you only pay for the services you need and nothing more. Since we hire our assistants as full-time employees, we can guarantee quality and consistency.
Whatever your needs are, whether you need someone to answer the phone and handle calls and scheduling or someone who can make referrals, communicate with clients in a personal way, and even run any social media accounts or online presence you may have, our assistants are here for you.
And that’s the core of it.
As a therapist with your own practice, you know how important customer service is. We know it too, which is why we offer the best, enabling you to offer the same to your clients.
Of course, behind the scenes, everything is taken care of.
Our assistants have the ability to deal with everything, including;
- EHR and EMR management
- Payment-taking and account management
- Online presence management
- Complete patient schedule task management
- Advice representation
- Email and call management
And so much more.
Get in touch with us today and let us save your day!